The Tinker Financial Services Office is constantly innovating to provide the best customer service possible for the Tinker community. Here you will find:
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• Office Hours and Contact Information
• Comptroller Services Portal (CSP)
• Appointments
• Finance PCS In-Processing Briefing (Military Members Only: Complete within 5 days arriving on station)
• Finance Retirement and Separation Briefing
• Is the FSO the best office to help?
• Self-Help Tools
Office Hours and Contact Information
• The preferred method to conduct business with the 72nd Comptroller Squadron is to contact us via the Comptroller Services Portal (CSP).
• Otherwise, we are by appointment only and do not offer walk in hours.
• If you prefer to leave a voicemail, our team will return your call within 24 hours:
Special Actions / Military Pay Customer Service Line
(405) 739-5180
Civilian Pay Customer Service Line
(405) 739-2493
Please provide us your name, a brief description of how we can help you, and the best callback number.
• For those with special circumstances, please email us at:
72CPTS.FMF.SpecialActions@us.af.mil
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Comptroller Services Portal (CSP)
https://csp.cce.af.mil/#/ (CAC REQUIRED to use this website)
CSP requires a CAC-enabled computer. For mail.mil email users, please use your us.af.mil email when submitting an inquiry.
Tinker AFNET users: Your computers feature a CSP Dollar icon on your desktop that will take you directly to the CSP. You can also search “CSP” on the Air Force Portal.
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Appointments
We offer in-person customer service support by appointment only. Please see below for specific days and times.
Book a Brief with 72 CPTS
In-Processing/Separation & Retirement Briefs – Tuesday & Thursday: 0900
Book an Appointments with 72 CPTS
Military Appts – Tuesday & Thursday: 1300 - 1600
Civilian Appts – Thursday: 1300 - 1600
Disbursing/Cashier’s Cage – Tuesday & Thursday: 0800 - 1030
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Finance PCS In-processing Briefing (Military Members Only)
All newly arrived active duty members are required to in-process with us within FIVE duty days after arriving on station so we can ensure you are gained to Tinker AFB, travel vouchers are processed, and your pay (e.g. BAH) and leave are correct.
Our In-Processing Briefing is held on Tuesdays and Thursdays at 9 a.m. Sign up at the following link to reserve your spot:
FMF - TravelPay: PCS In-Processing Brief (Military Members Only)
Please bring the following with you:
- At least one copy of your orders including amendments (ensure that nothing is cut off at the top of any pages)
- Any receipts from PCS expenses
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Finance Retirement and Separation Briefing
Please schedule your Retirement and Separation briefing no later than 30 days prior to your final out to prevent delays to your base final out and final pay.
Our Retirement and Separations Briefing is held on Tuesdays and Thursdays at 9 a.m.. Sign up at the following link to reserve your spot:
FMF - Military Pay: Separation & Retirement Out-Processing Brief
Please bring at least one copy of your retirement or separation orders with you.
If you require expedited orders, follow the steps below:
- Login into myFSS and type into the search bar “Separation Orders”. Once the link for it appears, click on it and you will be sent to the page to create the request.
- When you are on the “Separation Orders” page, scroll to the bottom and click on the “Create A Request” button to begin.
- Input your Terminal Leave Dates in the Subject Line and the Comment Box, along with any additional comments or dates you would like to add.
- Attach either your AF 988 Terminal Leave Form (from LeaveWeb) or your approved SkillBridge Submission form and submit.
- Once submitted, it should create a myFSS case for you that you can track and should take approximately 14 service days to process.
- If you do not attach your approved leave and input dates into the subject line, AFPC will delete your ticket.
*Please note that separation orders for SkillBridge programs will not be expedited and will be processed upon completion of the member’s SkillBridge program.
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Is the FSO the best office to help?
The Tinker Financial Services Office offers many services to our customers, whether you are military, civilian, retired or separated. However, we are not always the best office to help with your question or concern. Please use the information below to find the office to provide the best customer support for your issue.
Finance Offers...
• Travel Vouchers
- PCS
- Deployment (Approval Only)
- DLA
• Entitlement Updates
- Dependency
- Imminent Danger/Hazardous Fire Pay
- Combat Zone Tax Exclusion
- Family Separation Allowance
- BAS
- BAH
• Debt Repayment (Active Duty Only)
• State of Legal Residence
• Leave Reconciliation
• MyPay PIN Reset (In-Person ONLY)
Finance Doesn't Offer... (Correct Office listed in Parentheses)
• Rank/Promotion Actions
- (Promotions Section at MPF)
• Fly Pay/Aviation Bonus Actions
- (HARM Office)
• Leave Sell Initiation
- (Reenlistment/Extensions Section at MPF)
• Initial Career Enlistment Bonus Initiation
- (CSS and/or MPF)
• Home of Record Changes
- (vMPF)
• Leave Approval/Return
- (Supervisors should check their permissions and ensure they have the necessary role to approve leave)
• TSP
- (We do not have a TSP Agent at Tinker AFB. When calling TSP, let the representative know)
• Authorize Permissive TDY Leave for SkillBridge
- (Education Office)
• Out of Service Debt Repayment
- (DFAS)
• PPM/DITY Moves
- (TMO)
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Self-Help Tools
Defense Finance and Accounting Service (DFAS)
Thrift Savings Plan (TSP)
Air Force Pay & Benefits
Defense Travel Management Office (DTMO) Website (Per Diem, Mileage, BAH, etc.)
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