FSO readies for changes Published April 3, 2009 By Financial Services Office TINKER AIR FORCE BASE, Okla., -- Tinker AFB is preparing to move the Financial Services Office back-shop processing to the Air Force Financial Services Center at Ellsworth AFB, S.D., April 27. The migration is part of the Financial Management community's implementation of the new Financial Services Delivery Model. The FSO will continue to serve the base's financial service needs, along with an ever increasing suite of on-line services located on the AF Portal. Airmen are encouraged to make the AF Portal their first stop for financial services, where they can find answers to frequently asked questions and conduct transactions through the Defense Travel System, myPay, and LeaveWeb online. Currently, back-shop operations are provided by 139 Active Duty and Reserve locations worldwide, under the new plan, they will be consolidated into one operation at the Air Force Financial Services Center. All commands have migrated workload to the AFFSC with the exception of AFMC, ACC, and AFRC - all scheduled to cutover within the next few months. The Financial Services Transformation Cut-over Team and AFFSC personnel are assisting each base in preparation to migrate workload to the new service center. The FSO at Tinker will continue to receive military pay and travel pay documents, verify accuracy, and forward, (via scanning) to the Central Processing Center at the AFFSC. There are several steps that Airmen can take to help support a smooth transition and prevent any delays in payment by following these basic rules: · Utilize existing automated systems such as DTS, myPay, and LeaveWeb for transactions · Remember to claim all of your reimbursable expenses and annotate proper modes of transportation · Remember to have a complete set of orders when you file · Have the proper signatures on your travel voucher · Indicate the amount you would like disbursed to your Government Travel Card (GTC) · Your Unit Agency Program Coordinator is the first place to go for GTC issues--not the AFFSC or local finance office · Use CASH Forms Lite (https://leave.hickam.af.mil/cashforms/home1.asp) so documents can be easily read · Conduct a quality check before you take the documents to your local finance office - the AFFSC rejects 10 to 15 percent of documents because of incorrect or missing basic information and this can significantly delay the processing time and payment.