Customer Feedback Survey helps drive programs

Published Jan. 11, 2008
By Services Marketing

TINKER AIR FORCE BASE -- Every year, Headquarters Air Force Services conducts a Customer Feedback Survey to assess customer satisfaction with base level Services programs. This year there is an exciting change. Customers will be able to answer the survey online or complete the paper survey on-the-spot while they are visiting an activity.
   This opportunity to answer your survey online has many benefits. It allows you to respond quickly either at the activity or from the comfort of your own home. To save time the online version is designed to only present questions about activities you and your family participate in. This reduces the time it takes to complete the survey.
   "If you are randomly selected to complete this survey, we want you to let your opinions be known", says Daniel Bell, Services director.
   According to Mr. Bell, responses will help make a difference in the programs Services offers to the entire Tinker community.
   "We, here at Services, are committed to offering a variety of programs to improve the quality of life for Air Force families," he said. "These surveys help all of us at Services know what we are doing right and where we can improve."
   For more information, call Julie Rich, Services Marketing representative, at 734-2077. This survey has been reviewed and approved for distribution by the Air Force Personnel Survey Branch at the Air Force Personnel Center. The survey control number is USAF SCN 07-07