OC-ALC AS9110 audit coming up Published March 27, 2015 Oklahoma City Air Logistics Complex TINKER AIR FORCE BASE, Okla. -- From April 6-10, the Oklahoma City Air Logistics Complex will receive a five-day external Aerospace Standard 9110 recertification audit. Auditors from the Great Western Registrar will return to perform a recertification audit of the OC-ALC, excluding 76th Software Maintenance Group. The reason for the audit is to ensure that the OC-ALC is still meeting stringent "industry standards" for an aviation maintenance, repair and overhaul facility. For this recertification audit, Great Western will send three auditors for five days to audit the complex. When the audit team arrives, technicians should continue with their current level of maintenance excellence and be ready to demonstrate the great work they do. This will ensure the OC-ALC continues to validate that we are the forefront of aerospace maintenance, repair and overhaul for Air Force Materiel Command, the Air Force and the aviation industry. The OC-ALC has a strong background in aerospace and International Organization for Standardization compliance. Tinker was granted its original ISO9001:2000 certificate more than 13 years ago, the first ALC to achieve this significant accomplishment. The latest transition was to the AS9110B in June 2013. In accordance with AS9110 Aerospace Standard QMS, the organizations must demonstrate an ability to consistently provide products that meet customer statutory and regulatory requirements. The goal is to enhance customer satisfaction and product quality through the effective application of the system, including processes for continual improvement, applicable requirements and assurance of conformity for the customer. OC-ALC Quality Manual 90-107 defines how the complex meets the AS9110 QMS requirements, which basically follow the applicable Air Force publications and technical data. For the OC-ALC, a few things to know for the audit: the OC-ALC Quality and Safety Policy, which is "One Team, One Mission ... Committed Excellence through standard processes continuously improving safety, quality and production to deliver and sustain airpower...anytime...anyplace." Quality objectives serve as an important ingredient to meet flow days by speed, quality and safety for a defect-free product. Safety objectives adhere to technical data (such as notes, warnings and caution statements and Air Force publications involving AFOSH, OSHA, etc.). In order for the safety program to be successful, all OC-ALC employees (technicians, schedulers, planners, inspectors, managers, supervisors and so forth) must understand their job series of roles and responsibilities to support the OC-ALC Quality and Safety Policy. It is also important to know and comply with repair processes and maintenance program requirements such as tools, material control, equipment maintenance, work control documents or foreign object damage prevention, per the applicable governing directives. At the same time, continuous process improvement methods will facilitate the success of the mission. For example, the theory of constraints is used as a sophisticated problem solving methodology to schedule and control resources, and measure performance. It stresses that if a single constraint or bottleneck exists in any process, it controls the output of the entire process. How does your organization conduct their process improvement? Auditors may ask employees who their AS9110 responsible authorities are: Wade Wolfe, OC-ALC Business Operations Office, is the accountable manager who ensures maintenance workload is financed; Kevin O'Connor, OC-ALC vice director, is the maintenance manager who ensures maintenance is performed in accordance with Tinker customers and authority requirements; and Daniel McCabe, OC-ALC Quality Assurance Office, is the management representative who has the authority to resolve issues concerning quality and recommend improvements in the quality management system. For additional information visit the OC-ALC/QA web page.