Process mapping

Brig. Gen. Bruce Litchfield, 76th Maintenance Wing commander, holds a bolt representing the accomplishments of a team which used value stream mapping to find process improvements for KC-135 maintenance. Next to General Litchfield from right are: Col. Kelly Larson, commander of Defense Logistics Agency Oklahoma City; Mr. John Over, executive director of the OC-ALC; and Maj. Gen. David Gillett, OC-ALC commander. (Air Force photo/Dave Faytinger)

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