Airman 1st Class Daniel Oros is a customer service representative in the CAC/ID Office for the 72nd Force Support Squadron. He has served in the U.S. Air Force for eight months and is from Mesa, Arizona. He likes hiking and playing video games during his time away from work. Oros' duties include making CAC and ID cards and updating DEERS. In response to COVID-19, the CAC/ID Office is minimally-manned and are only taking appointments. He is also performing ID checks and COVID screening at the front door of their office area during this time. Oros says the best part of his job is helping people and making them happy. (U.S. Air Force photo/Kelly White)