TINKER AIR FORCE BASE, Okla. --
The Oklahoma City Air Logistics Complex will receive an external transition audit for Aerospace Standard 9110C to ensure that the OC-ALC is still meeting stringent “industry standards” for an aviation maintenance, repair and overhaul facility. Two auditors from Great Western Registrar will visit June 12-16 to perform a transition audit of the OC-ALC, then one auditor will return for two days July 6-7.
Technicians should continue with their current level of maintenance excellence and be ready to demonstrate the great work they do when the audit team arrives. This will ensure the OC-ALC continues to validate that we are the forefront of aerospace maintenance, repair and overhaul for Air Force Materiel Command, the Air Force and the aviation industry.
The OC-ALC has a strong background in aerospace and International Organization for Standardization compliance. Tinker AFB was granted its original ISO9001:2000 certificate more than 15 years ago, the first ALC to achieve this significant accomplishment. The latest certification was to the AS9110B standard in June 2013.
In accordance with AS9110 Aerospace Standard Quality Management System, the organizations must demonstrate an ability to consistently provide products that meet customer, statutory and regulatory requirements. The goal is to enhance customer satisfaction and product quality through the effective application of the system, including processes for continual improvement, applicable requirements and assurance of conformity for the customer. OCALC Quality Manual 90-107 defines how the complex meets the AS9110 QMS requirements, which aligns closely with the applicable Air Force publications and technical data.
For those in the OC-ALC, there are a few things to know for the audit. The OC-ALC quality and safety policy, which is, “One team, one mission... The Oklahoma City Air Logistics Complex will create/sustain committed excellence through providing safe, timely, and cost-effective quality products and services to our customers while continually improving the quality management system. We will also ensure product and personnel safety objectives are achieved resulting in product quality and a safe working environment without fear of reprisal. These efforts will enable us to support the warfighter’s needs on time, at best value, and safely to allow the customer to successfully complete the mission.”
Our quality objectives serve as an important ingredient to meet flow days by speed, quality and safety for a defect-free product. Safety objectives include adhering to technical data (such as notes, warnings and caution statements and Air Force publications involving AFOSH, OSHA, etc.). In order for the safety program to be successful, all OC-ALC employees (technicians, schedulers, planners, inspectors, managers, supervisors and so forth) must understand their job series of roles and responsibilities to support the OC-ALC quality and safety policy.
It is also important to know and comply with repair processes and maintenance program requirements such as tools, material control, equipment maintenance, work control documents and foreign object damage prevention, per the applicable governing directives.
Continuous process improvement methods will facilitate the success of the mission. For example, the theory of constraints is used as a sophisticated problem solving methodology to schedule and control resources, and measure performance. It stresses that if a single constraint or bottleneck exists in any process, it controls the output of the entire process. How does your organization conduct their process improvement?
Finally, “output matters!” The only effective quality management system is one that achieves intended results and enhances customer satisfaction. For additional information visit the OC-ALC/QA web page at https://www.my.af.mil or contact Kevin Jaworsky at 734-9243.