Q-Anywhere allows 72nd MDG patients to activate new prescriptions via text
By Paul Shirk, 72nd Air Base Wing Public Affairs
/ Published July 09, 2021
TINKER AIR FORCE BASE, Okla. --
The 72nd Medical Group has a new option for getting prescriptions filled at its pharmacy.
Dubbed Q-Anywhere, the text-based system allows patients to activate new prescriptions by sending a text.
“By not having to commute and wait in the clinic or be placed on hold when attempting to activate the medication via phone, it gives patients the opportunity to use their time elsewhere,” said Capt. Brittney Walker, 72nd Medical Support Squadron chief of clinical pharmacy services.
Patients who want to use the system simply have to text the phrase “get in line” to 1-877-460-2335. Prompts will walk the patient through activating the prescription.
Q-Anywhere can be used to activate all new electronic prescriptions sent by an on-base or off-base provider in the last 14 days. New prescriptions activated via the service will be ready the next duty day after 12 p.m.
At the moment, activation texts will only be accepted during pharmacy business hours, Monday – Friday, 7 a.m. – 5 p.m. Q-Anywhere only covers new prescriptions, refills can be called in at 405-734-5514.
Patients needing new prescriptions the same day are asked to speak with a technician by calling 405-582-6315, option 2, 2.
The 72nd MDG supports the wartime and in-garrison medical capabilities for Headquarters Air Force Sustainment Center, the Oklahoma City Air Logistics Complex, 72nd Air Base Wing, and more than 45 associate units assigned to six major commands at Tinker Air Force Base, Oklahoma. The 72nd MDG also provides health services for more than 64,000 beneficiaries.