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Military pay processing returning to FSOs this month

  • Published
  • 72nd Comptroller Squadron
TINKER AIR FORCE BASE, Okla. --  Military pay transaction processing is returning to base level Air Force Materiel Command Financial Services Offices later this month.

This strategic move allows local FSOs to provide rapid and efficient financial support to customers.

Local FSO technicians will now be afforded the opportunity to provide individual attention for any pay issues their customers might experience and follow them to resolution. Consequently, customers will have the assurance and peace of mind that comes from the knowledge that their issue is being worked at the lowest possible level for a quick resolution. The end result of this process change will enhance our ability to pay our Airmen accurately and on-time.

Furthermore, many routine transactions can be completed through myPay. DFAS has made this process easier by recently implementing a myPay mobile site. You only need two things to get started: a mobile phone with a web browser and a myPay user account with the same login ID and password you currently use to manage your myPay account on the computer. To enroll in myPay, go online to https://mypay.dfas.mil and click on the "create an account" link in the LOG IN section on the left side of the screen.

A related DFAS initiative for myPay simplifies accessing myPay via computer. Effective July 28, military members and Department of Defense civilian employees can now access their personal myPay account using a common access card. Simply click on the "DOD CAC Login to myPay" link to get started. Regardless whether you have a CAC or access to a CAC-enabled computer, all myPay customers will still be able to access myPay using a login and password.

If you have any questions about the movement of military pay processing from the Air Force Financial Services Center or myPay contact the 72nd Comptroller Squadron FSO via email at 72cpts.fm.customerservice @tinker.af.mil (72nd CPTS/FM Customer Service on the global), visit customer service (Bldg. 1, Door 8) from 9 a.m. to 2 p.m. weekdays or call 739-5180 for additional information.