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  • Tenant feedback drives housing programs improvement

    JOINT BASE SAN ANTONIO-LACKLAND, Texas – Air Force housing program officials are analyzing data from the calendar year 2021 Department of Defense Annual Tenant Satisfaction Survey for trends and ways to improve the enterprise’s housing portfolio and tenant experience (OMB Control Number: 0704-0553

  • Tenant feedback drives housing programs improvement

    Department of the Air Force housing program officials are analyzing data from the recently completed 2020 Department of Defense Annual Tenant Satisfaction Survey for trends and ways to improve the enterprise’s privatized and government-owned housing portfolio and tenant experience.

  • Annual DoD housing survey opens for tenant feedback Dec. 8

    The annual survey provides Air Force housing officials, installation leaders and project owners feedback to shape the evolution of improvements that advance the Air Force housing portfolio that is provided to service members and their families.

  • Installation commanders are key in privatized housing success

    Following full analysis and inputs from more than 45,000 residents, the Air Force's enterprise-wide effort to improve privatized housing program by actively engaging residents and families, and increasing installation commander input is showing positive results.

  • Privatized housing sees improvements, increased oversight

    Results are starting to show in the quest to improve living conditions for Airmen, Sailors and families at Tinker Air Force Base. After significant effort and engagement from the top of the Air Force down to the installation, the company responsible for managing privatized homes at Tinker has made

  • Air Force Housing Helpline Connects Residents to the Support They Seek

    Since its launch in May 2019, Air Force Housing Helpline has been helping residents resolve concerns with Air Force privatized and government housing. AFCEC's Installations Directorate, which manages and executes the Air Force’s housing program, established 1-800-482-6431 as 24-hour helpline to

  • Town Hall Meeting for Base Housing Residents

                     Tinker Air Force Base and Balfour Beatty Communities hosted a community town hall meeting here on Oct. 3 to give base residents a chance to talk about privatized housing issues and have their concerns addressed.                Residents were invited to the Tinker Club for a group